Open your downloads
Find files from confirmed purchases in your buyer library.
Download a purchased file
- Sign in and open Library.
- Under Available downloads, choose the purchased item.
- Select its file, then choose Download when the link is ready.
- Use View order to check the related purchase or receipt.
A file appears only when the purchase gives your account access and the seller's file is available. If your library is empty, check Your order first: a pending payment does not grant access. If a paid order has no expected file, use the support option on that order.